HOW TO ORDER

Existing customers please login using your username, account no. and password previously supplied by gispac before proceeding to step 1

STEP 1 – PRODUCT SELECTION

• Firstly select ‘Products’ on the left hand-side of the homepage or directly select the product category required (Paper Bags, Boxes etc)
• Then select the product category you wish to view (paper bags, boxes etc)
• Next select a Product Type within this category (i.e Vivid Matt Landscape Bags)
• You will then be re-directed to a page displaying the prices, dimensions, colour range and minimum carton quantities for this specific product. This should help you to decide if this is the correct product you wish to order.

STEP 2 – ORDER PRODUCTS

a) Placing the order -

• To place an order you must go to the specific products page described at the end of step 1. Once there, select the required colour from the drop down menu, and type in the quantity (in cartons or reams) you wish to order, then click ‘add to cart’.
• Repeat this process until all your required products have been ordered, next click on ‘Go to Checkout’ on the lower left hand side of the Website. Minimum Sub Total order value must be equal to or greater than $150.
• The shopping cart checkout screen displays an itemized list of all the products you have ordered and the total cost of the order.
• On this screen you will need to enter your company’s delivery address, so that freight cost can be calculated and your order total cost finalised.

b) Processing the order -

• Once the order cost has been finalised, and freight calculated click on the ‘Process Order’ button at the bottom of the Shopping Cart page, to begin processing.
• You should then be redirected to a ‘Customer Registration’ page, where you will then need to enter prompted information in the mandatory fields. This is so we will have your details on file next time your company places an order. For existing customers logged in, the customer registration form will be automatically completed. Please check details and update if necessary.
• If you wish to add to your order at this point you may go back by clicking on the ‘back to shopping cart’ button at the bottom of the screen.
• Pre-payment is required for all stock products, either through use of credit card or direct deposit, before they will be dispatched from the warehouse.
• If you wish to pay via credit card click on the ‘go to payment’ button at the bottom of the customer registration form after filling in your required details. You will then be re-directed to a page where you can select your credit card type and other credit card details.
• However, if you wish to pay via direct deposit, you will need to tick the ‘approval required for alternate payment’ box at the bottom of the customer registration page. After doing this click the ‘go to payment’ button. This will let staff know an invoice needs to be made for this order. This invoice will be processed and sent to the email address provided, allowing you to then pay for the order before it is dispatched from the warehouse.

STEP 3 - RE-ORDERING WITH GISPAC

• After your initial ordering with Gispac, the details you provided on the customer registration screen will be placed on file.
• You should receive an email to the address you provided, informing you of your ‘username, password and account number’, all of which you will need to process an order in the future. Please add Gispac to your contacts to ensure all emails reach you and are not directly put into junk email folders.
• To log on you simply go to the ‘client log-in’ section of the Gispac Website, and enter the above information that was emailed to you previously. You will then be logged on and can process your order as normal.